Minduo handles deeply personal psychological data. We hold that responsibility seriously — with HIPAA-grade infrastructure, end-to-end encryption, and a zero-tolerance approach to abuse.
Safety isn't a feature — it's foundational. Here's exactly what we do.
Minduo handles psychological profiles — data that deserves the same protection as health records. We've built our infrastructure to HIPAA standards from day one.
Therapist portal clients can request a Business Associate Agreement (BAA). All portal data is logged, audited, and handled under strict access controls.
Every report is reviewed by a human. Here's how it works:
The report button is always one tap away — on every profile card and every message.
Fake profile, harassment, hate speech, explicit content, or other. Add optional notes.
Reviewed within 4 hours. You're never identified to the person you've reported.
You'll receive a notification with the outcome. Serious violations result in immediate suspension.
Violations result in immediate suspension — no warnings for serious infractions.
Using someone else's photos or misrepresenting your identity
Messages targeting gender, race, sexuality, disability, or religion
Requesting money, promoting services, or romance scam behavior
Sending explicit images or content without explicit consent
Every profile verified. Every report reviewed. Every piece of data encrypted.